Understanding Usage Tracking

What Gets Tracked

The Settings > Usage page shows meters for every feature with a non-zero plan limit. On current account-based plan tiers the primary meter is:

Depending on your plan, additional meters may appear:

Meters with a limit of 0 are hidden — a limit of 0 means that dimension is unlimited on your plan and does not affect billing. On current account-based tiers, the Signals, Models, Active Leads, Evaluations, and Refinements meters are typically not shown.

The Evaluated Accounts Meter

Evaluated Accounts is the billing unit for current plan tiers. The meter counts distinct companies your workspace has scored since the start of the current billing period:

• Scoring the same company multiple times still counts as one evaluated account
• Companies with only personal-domain email addresses (Gmail, Yahoo, Outlook, and similar) are scored along with everything else, but they're always free and never count toward the total (contact TrailSpark if you'd rather they weren't scored at all)
• The count shown is live — it updates as accounts are scored during the period

The meter shows your current count against your plan's included limit, a color-coded progress bar, and — when overages are enabled — the per-account overage rate and your estimated overage charges for the period.

Usage Display

Each meter on the Settings > Usage page shows:

• Current consumption vs. plan limit (e.g., "47 / 150")
• A color-coded progress bar — green below 80%, amber at 80–99%, red at 100%
• An Overages on badge when overages are enabled for your organization
• Estimated overage charges when usage exceeds the plan limit and overages are on

You can view historical usage by selecting a previous billing period from the dropdown at the top of the page. An overage summary banner appears when any feature is in overage, showing estimated total overage charges for the period.

A Manage Plan button in the upper-right links directly to Settings > Billing (visible to admins and owners).

Billing Cycle and Resets

The evaluated-account count resets at the start of each billing period. The reset date appears in Settings > Billing. Historical periods remain accessible in the period dropdown on the usage page.

When You Hit a Limit

When the evaluated-account count reaches the plan limit and overages are not enabled:

• Scoring is blocked for additional accounts until the next billing cycle
• A warning message appears with options: enable overages, upgrade your plan, or wait for the period to reset
• Admins and owners see links to enable overages or upgrade
• Other roles see a message to contact their admin

For signals specifically, accounts that arrive while the signal limit is reached are paused rather than dropped, and are processed once capacity resumes (either by enabling overages or at period reset).

Overages

If your plan supports overages, an admin can enable them in Settings > Billing under the Usage Settings section. With overages enabled, scoring continues beyond the included account count. The overage rate — shown in the View Overage Costs modal in billing settings — applies to each additional evaluated account beyond the plan limit.

Overage charges are calculated at invoice time using the frozen evaluated-account count for the period. See Billing Management for details.

When more accounts qualify than your plan covers

This is a forward-looking check, separate from hitting your limit: it compares how many accounts currently qualify under your ICPs against your plan's evaluated-account cap for the period, even before you've actually used up that capacity.

When more accounts qualify than your plan covers, the Usage page shows a More accounts qualify than your plan covers message with two ways forward:

• Upgrade — go to Settings > Billing to raise your plan's limit.
• Tighten ICP — jump straight to the ICP driving the most qualifying accounts, so you can narrow its criteria.

What happens to the accounts beyond your plan depends on whether overages are enabled: with overages on, accounts beyond your plan are evaluated right away and billed as overage; with overages off, they're scored as capacity frees up.

The same qualify-vs-cap comparison also appears while you're editing an ICP's Eligibility rules, so you can see the effect before you save — see Editing an ICP.

The consumption checkpoint

By default, TrailSpark pauses scoring and asks for confirmation before a single run would use a large share of your plan's evaluated accounts for the period — a guard against a broad ICP quietly consuming your whole plan's capacity in one go.

When this happens:

• An amber banner titled A large batch of accounts is paused for your review appears on the Usage page, and an email titled "A large batch of accounts is waiting for your OK" goes to your organization.
• Accounts you've already evaluated this period, and personal or no-domain accounts, keep scoring as normal — only the new batch is held.
• An admin clicks Confirm and continue to score the paused batch, or tightens the ICP so the accounts that matter most are scored first.
• If your plan doesn't cover the whole batch, the banner shows how many accounts it does cover this period — the rest wait until capacity frees up.

Only organization admins and owners see the Confirm action; other roles see a note that an admin needs to confirm. One review is required per billing period — once confirmed, the checkpoint clears and won't trip again until the next period starts.

Admins can turn this off with the Warn me before a single run uses a large share of my plan's evaluated accounts toggle on the Usage page.

Next Steps

• Plans Overview — Understand the evaluated-account billing model
• Billing Management — Manage payments, invoices, and overages
• Editing an ICP — See the qualify-vs-cap preview and re-evaluation cost before you save
• Evaluation Feedback — Provide corrections on account scores
• Model Refinement — How feedback improves your scoring model