Understanding Usage Tracking
What Gets Tracked
The Settings > Usage page shows meters for every feature with a non-zero plan limit. On current account-based plan tiers the primary meter is:
| Feature | What counts |
|---|---|
| Evaluated Accounts | Distinct companies scored at least once this period (your billing unit) |
Depending on your plan, additional meters may appear:
| Feature | What counts |
|---|---|
| Signals | Signals ingested this period |
| Models | Finalized scoring models created this period |
| Active Leads | Leads tracked in your workspace |
| Evaluations | Scoring evaluations run this period |
| Refinements | Model refinement iterations this period |
Meters with a limit of 0 are hidden — a limit of 0 means that dimension is unlimited on your plan and does not affect billing. On current account-based tiers, the Signals, Models, Active Leads, Evaluations, and Refinements meters are typically not shown.
The Evaluated Accounts Meter
Evaluated Accounts is the billing unit for current plan tiers. The meter counts distinct companies your workspace has scored since the start of the current billing period:
- Scoring the same company multiple times still counts as one evaluated account
- Companies with only personal-domain email addresses (Gmail, Yahoo, Outlook, and similar) are excluded from the count
- The count shown is live — it updates as accounts are scored during the period
The meter shows your current count against your plan's included limit, a color-coded progress bar, and — when overages are enabled — the per-account overage rate and your estimated overage charges for the period.
Usage Display
Each meter on the Settings > Usage page shows:
- Current consumption vs. plan limit (e.g., "47 / 150")
- A color-coded progress bar — green below 80%, amber at 80–99%, red at 100%
- An Overages on badge when overages are enabled for your organization
- Estimated overage charges when usage exceeds the plan limit and overages are on
You can view historical usage by selecting a previous billing period from the dropdown at the top of the page. An overage summary banner appears when any feature is in overage, showing estimated total overage charges for the period.
A Manage Plan button in the upper-right links directly to Settings > Billing (visible to admins and owners).
Billing Cycle and Resets
The evaluated-account count resets at the start of each billing period. The reset date appears in Settings > Billing. Historical periods remain accessible in the period dropdown on the usage page.
When You Hit a Limit
When the evaluated-account count reaches the plan limit and overages are not enabled:
- Scoring is blocked for additional accounts until the next billing cycle
- A warning message appears with options: enable overages, upgrade your plan, or wait for the period to reset
- Admins and owners see links to enable overages or upgrade
- Other roles see a message to contact their admin
For signals specifically, accounts that arrive while the signal limit is reached are paused rather than dropped, and are processed once capacity resumes (either by enabling overages or at period reset).
Overages
If your plan supports overages, an admin can enable them in Settings > Billing under the Usage Settings section. With overages enabled, scoring continues beyond the included account count. The overage rate — shown in the View Overage Costs modal in billing settings — applies to each additional evaluated account beyond the plan limit.
Overage charges are calculated at invoice time using the frozen evaluated-account count for the period. See Billing Management for details.
Overage charges are billed in addition to your subscription fee. Rates vary by plan tier and are shown in the View Overage Costs modal in Settings > Billing.
Next Steps
- Plans Overview — Understand the evaluated-account billing model
- Billing Management — Manage payments, invoices, and overages
- Evaluation Feedback — Provide corrections on account scores
- Model Refinement — How feedback improves your scoring model