TrailSpark

Plans and Pricing

The Billing Unit: Evaluated Accounts

TrailSpark bills on Evaluated Accounts — the number of distinct companies your workspace scored during a billing period. One company scored ten times still counts as one evaluated account. Companies with only personal-domain contacts (Gmail, Yahoo, Outlook, and similar free consumer email services) are excluded entirely from the count.

This model aligns your cost with the scope of your go-to-market motion. You pay for the accounts you are actively working, not for individual signals or scoring events.

Plan Tiers

Paid plans are available with monthly or annual billing (annual saves 20%). Each tier specifies:

  • Included evaluated accounts per period — the number of distinct business-domain accounts you can score without overage
  • Overage rate — the per-account charge when you exceed the included count (requires overages to be enabled)
  • Signals Processed — a raw-signal ceiling that protects infrastructure; it is not a billing dimension on current tiers

Specific limits are shown in Settings > Billing under the Available Plans section. The current tier and your usage-to-date appear on the Settings > Usage page.

What Counts as an Evaluated Account

A company is counted once per billing period regardless of how many times it is scored. The count uses the company's email domain:

  • Counted: any company with a recognized business domain that was scored at least once during the period
  • Not counted: companies whose domain matches a personal email service (e.g., gmail.com, yahoo.com, outlook.com) — these are excluded from the billable count

The exclusion applies automatically. You do not need to configure it.

Legacy Per-Unit Limits

On current account-based plan tiers, the legacy per-signal, per-lead, per-evaluation, and per-model limits are set to 0. Per TrailSpark's platform convention, 0 means unlimited — those dimensions are not metered or billed. They do not appear on the usage page for account-based plans.

If your workspace is on an older plan tier that does include explicit per-evaluation or per-model limits, those limits remain active and are visible on Settings > Usage.

Billing Intervals

  • Monthly — Charged monthly on your subscription anniversary date. The evaluated-account count resets each period.
  • Annual — Charged annually. The evaluated-account count still resets monthly within the annual term.

Usage Limits and Overages

When you reach the included account count:

  • Overages disabled (default): Scoring is blocked for additional accounts until the billing period resets or you upgrade.
  • Overages enabled: Scoring continues beyond the included count. Each additional evaluated account is billed at your plan's per-account rate on your next invoice.

Overage charges are based on the count at invoice time — the number is frozen when the invoice is generated, so it will not change after billing. See Billing Management for details on configuring overages.

Viewing Your Current Plan

Go to Settings > Billing to see:

  • Plan name and status (Active/Inactive)
  • Price and billing interval
  • Billing period end date
  • Payment method on file
  • Any scheduled plan changes

Next Steps