TrailSpark

Plans and Pricing

The Billing Unit: Evaluated Accounts

TrailSpark bills on Evaluated Accounts — the number of distinct companies your workspace scored during a billing period. One company scored ten times still counts as one evaluated account. Companies with only personal-domain contacts (Gmail, Yahoo, Outlook, and similar free consumer email services) are scored right alongside everything else, but they're always free — they never count toward the total.

This model aligns your cost with the scope of your go-to-market motion. You pay for the accounts you are actively working, not for individual signals or scoring events.

Plan Tiers

Paid plans are available with monthly or yearly billing. Each tier specifies:

  • Included evaluated accounts per period — the number of distinct billable accounts you can score without overage (personal-domain accounts are always free and don't count against this)
  • Overage rate — the per-account charge when you exceed the included count (requires overages to be enabled)
  • Signals Processed — the monthly ingested-signal allowance included in the tier. This is a metered dimension: with overages enabled, signals past the allowance are billed at a small per-signal rate

Specific limits are shown in Settings > Billing under the Available Plans section. The current tier and your usage-to-date appear on the Settings > Usage page.

What Counts as an Evaluated Account

A company is counted once per billing period regardless of how many times it is scored. The count uses the company's email domain:

  • Counted: any company with a recognized business domain that was scored at least once during the period
  • Not counted: companies whose domain matches a personal email service (e.g., gmail.com, yahoo.com, outlook.com) — these are scored like any other account but are always free, so they never contribute to the billable count
  • Not counted either way: companies whose domain isn't identified yet

This billing exemption applies automatically and needs no setup on your end. If you'd rather TrailSpark not score personal-email accounts at all, contact TrailSpark and this can be turned off for your workspace.

The Other Metered Dimension: Ingested Signals

Every plan also includes a monthly ingested-signal allowance — the volume of signals your sources can send in a period. It is a real limit, not just a safety ceiling, so the Signals meter appears on Settings > Usage alongside Evaluated Accounts.

With overages enabled, signals past the allowance are billed at a small per-signal rate. With overages disabled, TrailSpark keeps collecting them free of charge up to twice the allowance and holds them — though that free room is removed permanently after three billing periods in a row over the allowance without pay-as-you-go. See Usage Tracking for exactly what happens past the allowance. Your plan's allowance and its per-signal rate are shown in Settings > Billing (the View Overage Costs modal lists the rate as Per Signal Ingested).

Legacy Per-Unit Limits

On current account-based plan tiers, the legacy per-lead, per-evaluation, and per-model limits are set to 0. Per TrailSpark's platform convention, 0 means unlimited — those dimensions are not metered or billed. They do not appear on the usage page for account-based plans.

If your workspace is on an older plan tier that does include explicit per-evaluation or per-model limits, those limits remain active and are visible on Settings > Usage.

Billing Intervals

  • Monthly — Charged monthly on your subscription anniversary date. The evaluated-account count resets each period.
  • Annual — Charged annually. The evaluated-account count still resets monthly within the annual term.

Usage Limits and Overages

When you reach the included account count:

  • Overages disabled (default): New accounts wait rather than failing — nothing errors and nothing is lost. Accounts you've already scored this period keep updating, and the waiting accounts are scored as soon as capacity frees up: when you upgrade, when you enable overages, or when the next billing period starts. The Settings > Usage page shows this as Evaluated Accounts — Paused.
  • Overages enabled: Scoring continues beyond the included count with no waiting. Each additional evaluated account is billed at your plan's per-account rate on your next invoice.

Overage charges are based on the count at invoice time — the number is frozen when the invoice is generated, so it will not change after billing. See Billing Management for details on configuring overages.

Viewing Your Current Plan

Go to Settings > Billing to see:

  • Plan name and status (Active/Inactive)
  • Price and billing interval
  • Billing period end date
  • Payment method on file
  • Any scheduled plan changes

Next Steps