How long do TrailSpark invitations last before expiring?

Invitations expire after 7 days. Once expired, the link becomes invalid and you need to send a new invitation.

What roles can I assign when inviting a user?

You can assign Admin, Editor, or Viewer roles. The default is Viewer. Only Owners or Admins can send invitations.

What happens if someone accepts an invite with the wrong email?

They will see an email mismatch error. They must log out and log in with the invited email, or you can send a new invitation to their preferred email.

Inviting Team Members - TrailSpark Docs

Sending an Invitation

Requires Owner or Admin role.

Navigate to the Users page
Click Invite User
Enter the recipient's email address
Select a role: Admin, Editor, or Viewer (defaults to Viewer)
Click Send Invitation

The invitee receives an email with a secure invitation link. Existing TrailSpark users can log in and accept; new users are directed to the registration page with their email pre-filled and locked.

Managing Pending Invitations

Pending invitations appear in the Pending Invitations section below the members list on the Users page. Each shows the email address, expiration date, and a "Pending" status badge.

From the actions menu (three dots) on any pending invitation:

Resend -- Sends a new email and resets the 7-day expiration
Cancel -- Revokes the invitation immediately; the link becomes invalid

Invitation Expiration

Invitations expire after 7 days. Once expired, the link is invalid and the invitation is removed from the pending list. Send a new invitation if needed.

Troubleshooting

Email mismatch on acceptance

If a user tries to accept an invitation while logged in with a different email than the one invited, they will see an "Email mismatch" error. They must log out and log in with the correct email, or you can send a new invitation to their preferred email.