# Inviting Team Members

> Source: https://docs.trailspark.ai/team-management/inviting-users

## Sending an Invitation

Requires **Owner** or **Admin** role.

1. Navigate to the **Users** page
2. Click **Invite User**
3. Enter the recipient's email address
4. Select a role: **Admin**, **Editor**, **Viewer**, or **Billing** (defaults to Viewer). **Billing** is labeled *"can view invoices and usage only"* — it's for someone who only needs to see the plan, invoices, and usage
5. Click **Send Invitation**

The invitee receives an email with a secure invitation link. Existing Trailspark users can log in and accept; new users are directed to the registration page with their email pre-filled and locked.

> [!TIP]
> If the person you're adding is the one who should receive your invoices, you don't need to invite them at all — use **Add new billing contact** on the **Billing contact** card instead. That adds them with the Billing role and names them as the billing contact in one step. See [Managing Team Members](https://docs.trailspark.ai/team-management/managing-team-members#billing-contact).

## Managing Pending Invitations

Pending invitations appear in the **Pending Invitations** section below the members list on the Users page. Each shows the email address, expiration date, and a "Pending" status badge.

From the actions menu (three dots) on any pending invitation:

- **Resend** -- Sends a new email and resets the 7-day expiration
- **Cancel** -- Revokes the invitation immediately; the link becomes invalid

## Invitation Expiration

Invitations expire after **7 days**. Once expired, the link is invalid and the invitation is removed from the pending list. Send a new invitation if needed.

## Troubleshooting

### Email mismatch on acceptance

If a user tries to accept an invitation while logged in with a different email than the one invited, they will see an "Email mismatch" error. They must log out and log in with the correct email, or you can send a new invitation to their preferred email.

## Next Steps

- [Managing Team Members](https://docs.trailspark.ai/team-management/managing-team-members)
- [Understanding User Roles](https://docs.trailspark.ai/getting-started/understanding-user-roles)